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Virtual Concierge

Generating Incremental Revenue, Anticipating Needs, and Accommodating Guests – Prior to Arrival…

Based on our extensive working knowledge of hotel marketing and operations, E-site Marketing developed Virtual Concierge - an online solution that enables hotels to promote their full range of services and amenities prior to a guests’ arrival. Virtual Concierge, functioning as an online vacation planner, facilitates online inquires, special requests, and immediate response and confirmation.

A unique sales and customer relationship management tool, Virtual Concierge is a website form-based solution which allows a user to select from a list of amenity categories and assemble a customized itinerary prior to arrival. The application can be added to your current Website or offered to customers during the reservations process. In addition, an e-mail invitation to utilize Virtual Concierge can be sent to guests prior to arrival.

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Have you visited our design gallery?

Explore our diverse range of visually stunning and award-winning Websites to get a glimpse of what your Website could be…
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Is your Website performing?

Our customized reporting system includes many features that go well beyond your traditional web analytics and host reporting packages…
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Have an online marketing strategy?

Our E-business planning process sets clear objectives, defines tactical initiatives, and integrates extensive monitoring and analysis…
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Is your e-mail marketing effective?

Enhance your CRM program with a flexible and cost-effective solution for communicating with your guests via e-mail…
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Accurately measuring Website ROI?

The ability to quantify ROI is invaluable, and E-site Marketing provides a solution specifically for the hospitality industry…
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Generating revenue prior to arrival?

Promote the full range of services and amenities available prior to your guests' arrival with E-site Marketing's Virtual Concierge…
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Have solutions for meeting planners?

Respond to RFP's in a highly customized fashion utilizing E-site Marketing's Interactive Proposal Service (IPS)…
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Maximizing e-commerce revenues?

Maintaining a competitive edge in the online marketplace requires an aggressive approach to marketing all products and services…
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Seeing Pay Per Click results?

With a focus on ROI, E-site Marketing develops highly targeted and competitive pay per click advertising programs…
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Can a blog impact your brand?

Blogs have quickly become a powerful way for marketing professionals to engage the media, prospects and customers…
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Leveraging the latest trend?

E-site Marketing can help you leverage the latest technology trend by assisting with the creation and marketing of a Podcast…
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Does your Website have RSS?

Promote headlines and summaries of your Website content through a syndicated "feed" that your clients subscribe to using RSS technology…
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